Terms and Conditions

1. Acceptance of Terms

By accessing and using the services provided by Cloudhugo PVT LTD ("Company", "we", "us", or "our"), you ("Customer", "you", or "your") accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must not use our services.

2. Cloud Services Description

Cloudhugo PVT LTD provides cloud hosting and infrastructure services. We offer computing resources, storage, and related services as specified in your selected service plan.

3. Customer Content and Responsibility

3.1 Customer Liability

You are solely and exclusively liable for:

• All content, data, applications, software, and materials you upload, store, host, or transmit using our services
• Any legal consequences arising from your hosted content, including but not limited to copyright infringement, defamation, privacy violations, or illegal activities
• Compliance with all applicable laws, regulations, and third-party rights
• Any damages, claims, liabilities, or expenses arising from your content or use of our services

3.2 Prohibited Content

You agree not to use our services to host, store, or transmit:

• Illegal, harmful, threatening, abusive, or offensive content
• Content that infringes intellectual property rights
• Malware, viruses, or any malicious code
• Content used for phishing, spam, or fraudulent activities
• Child exploitation materials or any illegal pornographic content
• Content that violates any applicable laws or regulations

4. Indemnification

You agree to indemnify, defend, and hold harmless Cloudhugo PVT LTD, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney's fees) arising from:

• Your use or misuse of our services
• Your violation of these Terms and Conditions
• Your violation of any third-party rights, including intellectual property rights
• Any content you host, store, or transmit through our services
• Any legal actions or complaints related to your hosted content

5. Payment and Billing

5.1 Payment Terms

All fees are due in advance according to the billing cycle selected (monthly, quarterly, or annually). Payments must be made through the payment methods specified on our platform.

5.2 No Refund Policy

5.3 Price Changes

We reserve the right to modify our pricing at any time. Price changes will be communicated at least 30 days in advance and will apply to subsequent billing cycles.

6. Service Availability and Limitations

6.1 Service Level

While we strive to maintain high service availability, we do not guarantee uninterrupted, timely, secure, or error-free service. Services may be subject to limitations, delays, and other problems inherent in internet and electronic communications.

6.2 Maintenance and Downtime

We reserve the right to perform scheduled maintenance, which may result in service interruptions. We will provide reasonable notice when possible, but emergency maintenance may be performed without prior notice.

7. Account Suspension and Termination

7.1 Right to Suspend or Terminate

We reserve the right to suspend or terminate your account immediately, without prior notice or liability, if:

• You breach these Terms and Conditions
• Your content violates applicable laws or third-party rights
• Your account is used for illegal activities
• Payment obligations are not met
• We receive legal orders or complaints requiring suspension

7.2 No Compensation for Termination

Account suspension or termination will not entitle you to any refund, credit, or compensation. You remain liable for all charges incurred prior to termination.

8. Data Backup and Loss

You are solely responsible for backing up your data. Cloudhugo PVT LTD is not responsible for any data loss, corruption, or deletion that may occur for any reason, including but not limited to:

• Hardware or software failures
• Account termination or suspension
• Customer errors or actions
• Security breaches or unauthorized access
• Service discontinuation

9. Limitation of Liability

In no event shall Cloudhugo PVT LTD be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Service interruptions or delays
• Unauthorized access to or alteration of your content
• Third-party actions or content
• Any damages arising from customer content or activities

10. Disclaimer of Warranties

Our services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties of non-infringement
• Warranties regarding accuracy, reliability, or availability
• Warranties that services will be uninterrupted or error-free

11. Intellectual Property Rights

11.1 Company Property

All intellectual property rights in our platform, services, software, and documentation are owned by Cloudhugo PVT LTD. You are granted a limited, non-exclusive, non-transferable license to use our services.

11.2 Customer Content

You retain all ownership rights to your content. However, you grant us a limited license to store, process, and transmit your content solely for the purpose of providing our services.

12. Legal Compliance and Cooperation

We reserve the right to cooperate with law enforcement authorities and comply with legal requests. We may disclose customer information and content when required by law, court order, or governmental request, or when we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights and property
• Prevent fraud or illegal activities
• Protect the safety of our users or the public

13. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy. While we implement security measures, you acknowledge that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security of your data.

14. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified terms. It is your responsibility to review these terms periodically.

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

15.2 Jurisdiction

Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts located in [Your City/State], India.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other legal notices published on our platform, constitute the entire agreement between you and Cloudhugo PVT LTD regarding our services.

18. Contact Information

For questions regarding these Terms and Conditions, please contact: